FREQUENTLY ASKED QUESTIONS
- Who are you and how do I know your legitimate?Good question, its easy to get scammed on the internet as many of us have experienced in the past. We are a legal and registered company based and operating out of our office in Phuket. We are not agents and everything is organised directly by us and our preferred activity suppliers. Thailand Chilli Event Company Ltd has been in operation for over 9 years. As well as having a legal Thai company we are also registered and affiliated with the Tourism Authority of Thailand, the only Stag & Hen Party provider in Thailand that is. Giving you piece of mind when booking.
We additionally have a team of local event experts who always manage to get things done just as we would like them to be. Our event company Chilli Events has a small but very experienced team of party professionals together with its many established contacts throughout the island. If you would like to read a little more then just head over to our about us page.
- Do you operate all the events yourself?No, we have a preferred list of professional activity suppliers for most of the activities we offer. We check out all suppliers before including them in our list for quality of service and customer care and safety. If they do not meet our standards, they are simply not included. Believe us we have omitted many suppliers on this criteria.
- We do not know the exact number of people in our group yet, is this a problem?Actually that’s the absolute norm. It’s always difficult to be completely sure about the numbers in any group until they have all paid and booked their flights. So we are flexible on numbers throughout the booking procedure.
- If we want to book a villa what choice can you provide?You can view them here party villas in Phuket
- Can you organize special shows?Oh yes, just tell us how hot you would like it and we can arrange most things.
- When do I have to pay for the package?Booking as early as possible is always advisable, it gives more choice in hotel or villa stays and better time slots for activities etc. After confirming the package we will require a small deposit followed by the balance due on arrival, dependent on the activities as some may require full payment beforehand.
- Why use your services when we can do it ourselves?By using us, you’ll be guaranteed that you get exactly the party and experience you are wanting. We will work with you through the whole process to ensure your party is a huge success. Booking group events can be challenging at the best of times, we take away the stress of all the logistics, provide only quality accommodation and quality and safe activities that have all been checked by us. If a hitch occurs while you are here, then we are here to sort it for you. We will be on hand at all times for you. We live and work here, our office is in Phuket, you’re in very safe hands.
The only Phuket Party Event organizer legally registered with the Tourism Authority of Thailand 34/01006